01
Website information is not a binding offer
Website content is provided to introduce product directions and support enquiries. Images, dimensions, colors, options, availability, lead times, shipping scope and other information may change and do not form a binding offer, warranty or contract. Only an approved quotation, specification, order confirmation or other signed commercial document can define an order.
02
Quotations and projects
Public prices, online checkout and automatic order acceptance are not provided. Every quotation depends on the confirmed product, dimensions, quantity, options, destination, delivery scope and responsibilities. Project and installation decisions must be reviewed against the site conditions, applicable codes and approved technical documents.
03
Acceptable use
You must not misuse the website, attempt unauthorized access, interfere with its operation, upload malicious or unlawful material, submit misleading information, scrape the service excessively, or use website content in a way that infringes another party's rights.
04
Intellectual property
The WHALE HORIZON name, website design, original text, graphics and owned media are protected by applicable intellectual-property rules. Viewing the website does not transfer ownership or grant permission to reproduce, distribute or commercially exploit protected content without written authorization.
05
Availability and external services
We may update, suspend or withdraw website content or functions. Links to email, WhatsApp, analytics, hosting or other external services are governed by the relevant provider's terms and availability. We are not responsible for an external service outside our reasonable control.
06
Responsibility
To the extent permitted by applicable law, WHALE HORIZON is not responsible for decisions made solely from unconfirmed website content or for indirect loss arising from unavailable or inaccurate general website information. Nothing in these terms excludes responsibility that cannot legally be excluded or changes the protections agreed in a signed contract.
07
Changes and contact
We may update these terms by publishing a revised effective date. Questions may be sent to [email protected]. Any product order remains governed by its approved commercial documents, including any separately agreed law and dispute terms.